Consumer Support

Are you a registered Dealer or Consumer?
ConsumerDealer

Dealer Details
Dealer Acc Number:

Dealer Contact:

Dealer Email:


Consumer Details
First Name (required)

Last Name (required)

Your Email (required)

Best Contact Phone Number (required)

Device Address

Device Suburb

Device State
QLDNSWACTVICTASSANTWANZ
Regional Areas may incur additional travel charges. Alternatively, you may be required to return the unit to the place of purchase.

Device Postcode (required)

Are you lodging this service request on behalf of a business?
NoYes

Business/Company Name

Business/Company Address

Business/Company Best Contact Name

Business/Company Best Contact Telephone

Business/Company Best Contact Email

I have my Serial NumberI do not have my Serial Number
Submitting this form with your serial number will allow us to service your equipment promptly. If you cannot locate your serial number a service support officer will contact you to assist.

Brand (required)

Model (required)

Proof of Purchase
Purchased From?

Purchased Location?

Purchase Date

Purchase State (required)
QLDNSWACTVICTASSANTWA

What are the issues with the device? (required)

What actions have been taken to date?

Image of Device Serial (Maximum 2mb)

Image of Device Error/Problem (Maximum 2mb)

Image of Any other issues (Maximum 2mb)

Please note that if your repair request is deemed as a user fault (and not a manufacturing fault) when the Technician attends, you will be liable for a charge of $99 + GST
I agree to the $99 + GST charge