AU Commercial Support

Are you a registered Dealer or Commercial Customer?
Commercial CustomerDealer

Dealer Details
Dealer Acc Number:

Dealer Contact:

Dealer Email:


Commercial Customer Details
First Name

Last Name

Your Email

Best Contact Phone Number

Gym Name (required)

Gym Location (required)

Logging for a Single Device or Multiple?
Single DeviceMultiple Devices

Serial Number
I have my Serial NumberI do not have my Serial Number
Submitting this form with your serial number will allow us to service your equipment promptly. If you cannot locate your serial number a service support officer will contact you to assist.

What are the issues with the device/s?

What actions have been taken to date?

Image of Device Serial (Maximum 2mb)

Image of Device Error/Problem (Maximum 2mb)

Image of Any other issues (Maximum 2mb)